Parts and Service Advisor

Your Boat Club Marinas and Service Centers

Job Description

We have multiple full-service locations on the water that are seeking boat Service and Repair Advisors! Applicant needs to be customer service orientated and have a basic knowledge of parts and inventories.

Parts and Service Advisor Job Responsibilities:

• Order, receive and maintain parts inventories
• Organize and arrange accessory area
• Maintains vendor contacts and rapport
• Initiate services and repairs by ascertaining performance problems and services requested; developing estimates; writing repair orders; maintaining customer rapport and records
• Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
• Develop estimates by costing materials, supplies, and labor; calculating customer’s payment.
• Maintain customer rapport by explaining estimates and expected return of vessel; obtaining customer’s approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns.
• Maintain service records by recording problems and corrective actions planned.
• Update job knowledge by participating in educational opportunities.

Parts and Service Writer Advisor Skills and Qualifications:

Quality Focus, Customer Service, Productivity, Estimating, Product Knowledge.

• Must be a team player
• Passion for and knowledge of boating
• Superior customer service skills
• Must be organized
• Proficient in Microsoft /willingness to learn new software and effectively utilize the internet and social media.

Extensive training for the right candidate and opportunity for advancement!


We only stock our fleet with quality boats

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